Frequently Asked Questions
Everything you need to know about your Vaulted® experience.
How long does shipping take for Vaulted® orders?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that limited edition drops may have specific return restrictions.
How do I know I am getting the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
Are your products ethically manufactured?
Yes, Vaulted® is committed to sustainable practices. We partner only with manufacturers who adhere to fair labor standards and use high-quality, durable materials designed to last.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.